Welcome to Provider Screening Module’s documentation!¶
This code is a work-in-progress and is not yet ready for production deployment. Please see our code repository for details, and check our current status.
If you have suggestions for improving this user help guide, please add them as comments on this issue or as emails to this mailing list. Thank you!
- Why do we have this enrollment process?
- Making and changing your account on this site
- How do I register for an account on this site?
- How do I log in?
- I forgot my password. Can I retrieve or reset it?
- I registered using an old email address I don’t have access to anymore, and I’ve forgotten my password. How can I log in?
- Someone stole my identity and created an account or took over my existing account. How do I get control of my account back?
- Can I change my username or password?
- Can I delete my account?
- Provider help documentation
- Do I count as a provider?
- How do I change my name in this system? Can I update it in one place for all my enrollments?
- How do I update my contact information for an approved enrollment? Can I update it in one place for all my enrollments?
- How do I update my license/certification information for an approved enrollment (e.g., if I have renewed my license)?
- Enrollment
- What information do I need to apply to enroll?
- What are the steps in the enrollment process?
- Who can view enrollments?
- Which enrollment information can a provider, service agent, or state Medicaid agency staffer modify or delete?
- How will a provider learn when their enrollment changes status?
- Can I create an enrollment for someone else?
- Can I start an enrollment now and finish it later, or do I have to start and submit it all in one session?
- Can I start a draft enrollment and then have someone else finish it for me?
- How do I renew an enrollment or update an enrollment?
- I’ve already submitted an enrollment and it’s pending, but I need to change something; what can I do?
- How will I find out when my enrollment is accepted or rejected?
- What can I do to reduce the risk of delay or rejection for an enrollment?
- What is the difference between a private practice and a group practice?
- Can I create multiple enrollments for one person (e.g., if a person is licensed as two or more kinds of provider)?
- Why would a provider have multiple enrollments?
- How do I input an enrollment for an individual provider who is affiliated with multiple organizations (e.g., a psychologist who works for two clinics)?
- How do I input an enrollment for an organization with several individual providers (e.g., a clinic employing several physicians)?
- When an organizational provider owns a number of separately located facilities in the state, does each facility need to enroll separately?
- What do I do if none of the provider types seem to describe what I do (what this provider does)?
- How can I update an existing organizational enrollment to add a new provider (e.g., if a clinic hires a new physician)?
- How can I update an existing organizational enrollment to remove a provider (e.g., if a physician retires from a clinic)?
- How do I view license/certification files?
- What if I know from past experience that someone else with the same name, address, or NPI has previously been excluded from Medicaid and that automatic checks are likely to flag this enrollment as a result?
- How do I end (terminate) my own active enrollment?
- Service agent help documentation
- Who is allowed to be a service agent?
- Is it acceptable for me to fill out and sign the Provider Statement on the provider’s behalf?
- When the state accepts or rejects an enrollment I’ve submitted, how do I find out? Is it my responsibility to notify the provider?
- Can I submit a batch submission to renew several providers’ enrollments?
- How do I change a provider’s name in this system? Can I update it in one place for all their enrollments?
- How do I update the contact information for an approved enrollment? Can I update it in one place for all their enrollments?
- How do I update the license/certification information for an approved enrollment (e.g., if the provider has renewed their license)?
- How do I terminate an enrollment (e.g., if a provider retires or dies)?
- Service administrator help documentation
- Administrator help documentation